Tuesday, December 11, 2012

One Crazy Night

I've been wanting to post this for a while. It has been written for about 6 weeks. So many things have kept me from actually hitting the publish button.

Marques, the kids, and I all went grocery shopping a few weeks back. I usually try to get this task done on my Friday off but my day was already packed with other activities. Marques doesn't mind shopping, so he agreed to go when he got home from work. We went to a store that we don't typically go to, to do our shopping. While we were there we found a couple of Christmas presents and got what we needed to get by for the week. As we were checking out, we came across a cashier that seemed very frazzled. It almost felt like it was his first day, but I don't think it was. The lines were long and he was doing his best to get us in and out. One of the Christmas presents I was purchasing didn't have a barcode to scan. He had to call back to the department and get the code. After he rang it up, I noticed that the price was incorrect. I informed him of the matter and he became a bit irritated and didn't want to call back to the department. He told me I could just go to customer service when I was done for the adjustment. I agreed and let him carry on with his job. While he was bagging our groceries, he turned the bagging area ever so quickly that it threw our gallon of milk into the air. The milk exploded all over the floor and all over us. Needless to say, we felt pretty gross and nobody could seem to find a mop in the entire store. Everybody in line behind us was becoming angry, the cashier was frustrated, my husband was furious and the girl at customer service sat there and played with her finger nails. We finally were able to get out of there, but I still had to go to customer service for my refund.

The girl working at the service counter watched what had just played out with us and the milk and wouldn't even look up at the counter to help. I finally had to ask for her attention. She was angry with our previous cashier for not doing the price adjustment when we were with him. She was beyond rude with me. The store manager finally made it to the front of the store with a new gallon of milk for us. I made sure to let the store manager know about our awful experience, and he was rather cold with me as well. Needless to say, we will NEVER set foot in that particular store again.

After that mess we decided to run to KFC for dinner. It was right across the street and it was getting late. We needed a quick meal and to get home to put the boys to bed. We placed our order and the cashier told us that the potato wedges would be out in a minute. After 5 minutes I went and asked for our chicken that she'd already had sitting out so we could at least get started on that. She reassured me that the wedges would be out in just a minute. In the meantime, a patron of the restaurant saw what was happening and offered us his remaining wedges. It was such a gracious offer, an odd one at that, but the man was very genuine. Marques politely declined. After 20 minutes with no wedges, I went to the front counter demanding answers. Apparently only one of the fryers was working. How can you operate a fried chicken restaurant with only one fryer working? Nobody bothered to tell us that when we got there. We would have ordered another side had we known that. I was given a refund for our wedges, a free cake and after almost 30 minutes, some wedges right out of the fryer. After the night we had been having Marques and I proceeded to just look at each other and laugh. Although it had been one crazy night, one that we'll never forget, what was important was that we were all sitting together. We were happy, healthy and eventually full.What more could you ask for?